Delivery Information

Thank you for visiting the York Fashion Week online shop. Following are the terms and conditions that constitute our Delivery & Returns Policy.

UK Shipping Policy

Shipment processing time

All orders are processed within 1-2 working days and are then sent out with the Royal Mail Tracked 24 service, with your order usually received within 5 working days. Standard UK Shipping is priced at £5.00.

Orders are not shipped or delivered on weekends or bank holidays. If your order is placed in the midst of a postal strike, please allow additional days for delivery of your items.

If there will be a significant delay of your order, we will contact you via email or telephone.

International Shipping Policy

We only currently ship orders placed on our website to addresses in the UK. If you're outside of the UK and would like to place and order, please email shop@yorkfashionweek.com

Damaged Items in Transport

If there is any damage to the packaging on delivery, please email us at shop@yorkfashionweek.com with a photo and description of the damage.

Questions

If you have any questions about the delivery and shipment of your order, please contact us at shop@yorkfashionweek.com